Reference

What You Need to Know Before Using max368

These terms govern how max368 operates and how your account, payments through DANA, OVO, or GoPay, and personal data are handled. Access to our platform depends on local law and is available only where permitted in your region.

Jurisdiction-dependent accessAccount & wallet policyData handling standardsUser rights & contact pathsIndonesia-applicable terms

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How Our Legal Terms Apply to Your Account

max368 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

max368 operates under terms that are applied on a jurisdiction-by-jurisdiction basis. If you are accessing the platform from Indonesia, your eligibility is subject to local law in your region. We do not extend service to users in regions where access is restricted by applicable law. Your

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account and any transactions made through DANA, OVO, or GoPay are bound by these terms from the moment you complete registration. Changes to our terms are communicated through your registered account email or via the notification panel inside the platform. Continuing to use the platform after
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a terms update constitutes acceptance of the revised version. We keep records of your account activity, transaction history, and communication logs for as long as your account remains active and for a period after closure as required by applicable policy. If you disagree with any term,
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the correct step is to contact our support team before continuing to use your account. Disputes are handled through the process described in the contact section below. We do not accept liability for service interruptions outside our control, including e-wallet downtime on DANA, OVO, or GoPay
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networks. Your use of the platform is conditional on the accuracy of the account information you provide at the time of registration and on an ongoing basis.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Reach Us About Legal or Account Matters

If you have questions about how these terms apply to your account, or if you need to request a data change, account review, or dispute resolution, our support team is reachable through the channels below. Have your account ID ready when you write in — it speeds up every process.

Live Chat Access live chat directly from the max368 platform. Identify your query as a legal or account matter so the right team picks it up without delay.

Email Support Send detailed legal queries, data requests, or formal dispute notices to our support email. We acknowledge every submission and respond in writing.

Account Portal Log into your account and use the Help section to submit a policy-related ticket. Attach any relevant transaction reference or wallet detail for faster resolution.

ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Access

Our approach to data, cookies, and account security is built around what players in Surabaya and elsewhere in Indonesia actually need — clear controls, no surprises, and a direct path to make changes when you need them.

Data Retention

We keep your account data, transaction records, and communication history for as long as your account is active and for the period required after closure under applicable policy.

Cookie Use

Cookies on max368 are used for session management, fraud prevention, and platform performance. You can adjust cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification on login. Never share your OTP or PIN — our team will never ask for either through chat or email.

Requesting Changes

To update personal details, request data access, or close your account, contact support through live chat or email with your account ID and the specific change you need.

Legal Questions We Hear Most Often

These are the questions about policy, account rights, and legal terms that come up most often. If your question is not here, reach out through live chat or email with your account ID and we will respond in writing.

Yes, your use of the platform from Indonesia is subject to these terms. Access is conditional on local law and is available only where permitted in your region.

We retain your account data and transaction records for a defined period after closure, as required under applicable policy. You can request a summary of your data before closing.

Yes. Contact support through live chat or email with your account ID and a clear data-access request. We will confirm receipt and respond in writing with your records.

Submit a formal dispute through email or the account portal Help section. Include your transaction reference and wallet details — DANA, OVO, or GoPay — so we can trace the record.

Cookies manage your session, help detect unusual activity, and keep platform functions running correctly. Adjust them in your browser settings; some features may not work without session cookies.

We notify you by email to your registered address and via the in-platform notification panel. Continuing to use your account after the update date means you accept the revised terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Accountmax368 Login InfoAbout Us

What You Need to Know Before Using max368

Reach Us About Legal or Account Matters

How We Handle Your Data and Account Access

Data Retention

Cookie Use

Account Security

Requesting Changes

Legal Questions We Hear Most Often

01 Do these terms apply if I access max368 from Indonesia?

02 What happens to my data if I close my account?

03 Can I request a copy of my personal data?

04 How are disputes about transactions or policy handled?

05 What do cookies on max368 actually do?

06 How will I know if the legal terms have changed?

Legal

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