What We Collect and Why We Collect It
When you register an account with max368, we collect the information you provide directly — your name, email address, phone number, and the e-wallet details you use to transact, whether that is DANA, OVO, or GoPay. We also collect technical data such as your device type,
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browser, IP address, and session activity. This data serves two core purposes: keeping your account secure and making sure deposits and withdrawals reach the right wallet without error. We do not sell your personal data to third parties. Where we share data with payment processors —
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for example, to verify a GoPay transaction or confirm an OVO transfer — that sharing is limited strictly to what is needed to complete the transaction. We retain account data for as long as your account is active and for a period after closure as required
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by applicable jurisdiction rules. You can request a full copy of the data we hold on your account, ask us to correct inaccurate details, or request deletion where the law in your region allows. All such requests are handled through our support channel. Our policy applies
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to all access points — mobile browser, desktop, and any app environment we make available to eligible regions in Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.